insurance & payment information

Insurance and Financial Information
I am a Blue Cross / Blue Shield of Illinois Provider and I am on a number of additional health plans. Many insurance plans also provide coverage for out-of-network providers.


Employers and insurance plans provide a wide range of benefit packages so it is important to check your benefits prior to your first appointment. I will be happy to assist you with this process if necessary. As a health care consumer, it is in your best interest to know exactly what your insurance plan covers. A thorough understanding of your health care benefits can help you avoid unexpected costs. I encourage all of my clients to research the details of your eligibility and coverage prior to your first appointment.

Questions to ask your insurance carrier about your mental health benefit:

  • Is there a deductible amount each year?
  • Do I have a co-pay?
  • How many visits am I allowed each year?
  • Do I need an authorization prior to my first appointment?
  • Does my plan cover individual marital and family therapy?
  • Do I have an Employee Assistance Program (EAP)?
  • How many visits are allowed through the EAP?

Cash, check and most major credit cards are accepted for payment.

Cancellation Policy:
Because I hold this time especially for you, if you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you may be required to pay the full cost of the session.

Please contact me for further information.
Lori Andrews, M.S. L.C.P.C.
1105 Curtiss Street
Downers Grove, Il 60515
(630) 968-9817